Campus Store | Online Bookstore

Campus store logoThe existing Bookstore area and staff located in the Audrey M. Warrick Student Services Administration Building on campus is transitioning to a new name – Campus Store.  Inside we have a large selection of supplies such as pens, folders, notebooks, and bookbags available to fulfill student needs. We also continue to offer exclusive Husky Spirit Wear.

Also available in the Campus Store is the use of the Online Bookstore kiosk where staff is ready to continue assisting students with any questions about textbooks, ordering, etc.

There are select items from the Campus Store inventory available online. Shop the Campus Store by clicking the link below.

Shop Online Supplies & Spiritware

 

Monroe County Community College is excited to introduce eCampus as our new Online Bookstore partner!

We, at MCCC, take pride in our commitment to our students and their success. The Campus Store's new partnership with eCampus is another way we are staying true to that vision. We are so pleased with the many attributes of the program that will benefit our students, some of which are listed below:

  • Reduced cost of required course materials
  • Streamlined ordering process for students
  • Guaranteed buyback amounts listed on select materials
  • Year-round buyback options
  • 2-3 day free shipping to Bookstore or student’s residence
  • Price Match Guarantee
  • Rewards Program – earn credit on your eCampus account by shopping online with select vendors

Starting with the Summer 2021 semester, all textbook and laptop purchases have been transitioned to the eCampus Online Bookstore. Start shopping eCampus by clicking the link below!

eCampus Online Bookstore

eCampus orders can be shipped to the Campus Store or directly to a student’s residence. A notification will be sent to a student’s email account when their order has arrived and is ready to pick up. Deliveries sent to the Campus Store can be picked up by students during the Campus Store open hours listed below. A form of personal identification is necessary for pick up.

Various payment methods are accepted on the eCampus website such as credit and debit cards, Paypal, financial aid, book buyback credits, credits earned through the Rewards Program, and gift cards (available to purchase in the Bookstore on campus).

Sell your books online anytime! ECampus provides a prepaid UPS shipping label to ship books and offers four flexible payment options: PayPal, Check, Direct Deposit, and In-Store Credit. https://monroeccc.ecampus.com/

 

 

Return Policy for Items Purchased in the Campus Store

  • Cash register receipt IS REQUIRED for all returns.
  • FULL REFUND is given for any unopened items in like new condition in original packaging with tags attached within two (2) weeks of the purchase date.  Quick study reference guides are
  • Refunds are issued in the same form as payment was made.  Purchases by check require a 10 business day waiting period to receive a cash refund.  Purchases by credit card require the credit card to process returns.

Returns of course materials sold or rented through the Monroe County Community College Online Bookstore will be accepted by eCampus.com up to 30 days after the book ships or after the course start date, whichever is later. For a late start semester course, books can be returned and up to 15 days after the course start date. All returns must have a Return Merchandise Authorization number to ensure the returns process is completed successfully.  A Return Merchandise Authorization number is generated when students complete a return via My Account in their eCampus profile..  Return reasons may include cancelled class, change of mind, order fulfillment error, etc. Returns may be sent back by the student or through the campus store with no restocking fee but are subject to the return shipping charge.

Digital course materials are only eligible for return so long as the content has not been accessed, redeemed/opened. If open/accessed, digital textbooks may still qualify for a return if certain conditions are met; digital textbook was purchased within the last 2 weeks, 20% of the digital textbook has not been viewed or printed, digital textbook must be in online mode (cannot be in offline mode). Redeemed/opened courseware codes are also evaluated on a case-by-case basis, and the return approval will be up to the publisher. Digital content includes Online Courseware, Digital Access Cards, Printed Access Cards, and Digital Textbook.  Contact the eCampus Customer Service department to ask if a refund is possible.

Return Policy and Service Policy for Tech Items Purchased on eCampus

  • Tech Accessories (i.e., monitor stand, Skullcandy headphones, mouse, keyboard, etc.)
    • Returns only accepted with the unit still in factory sealed.
    • All returns/replacements must be authorized by eCampus.com and a third party vendor prior to returning the items/ issue a refund to customers.
  • Dell (Laptops)
    • All returns must gain ‘Return Authorizations’ from eCampus.com and a third party vendor prior to returning the items/ issue a refund to customers.
    • Return Authorizations are valid for 14 days after the approval from eCampus.com and a third party vendor. The returned item must physically receive in the warehouse of the vendor within 14 days of the return authorization issue date.
    • All returns, except DOA units need to be in the factory sealed.
    • DOA (Dead on Arrival) units, customer must contact Dell Customer Care directly. A DOA unit has one of the following characteristics upon the initial opening of the packaging:
      • System won’t power on
      • System won’t stay on
      • System turns on with a black or blue screen
      • Cracked screen
      • Cracked chassis
    • Performance issues – any other performance issue outside DOAs, customers must contact Dell Customer Care directly. All Dell laptops we offer have at least 1 year warranty.
      • Products with performance issues are NOT returnable to eCampus.com.
      • Customers must register their unit with Dell to obtain a warranty and will also need to provide the service tag number to initiate service with Dell Customer care.
        • Service tag is found on the back or bottom of the device and the outside of the packaging.
  • Dell (Monitors)
    • All returns must gain ‘Return Authorizations’ from eCampus.com and a third party vendor prior to returning the items/ issue a refund to customers.
  • Lenovo
    • All returns must gain ‘Return Authorizations’ from eCampus.com and a third party vendor prior to returning the items/ issue a refund to customers.
    • Return Authorizations are valid for 14 days after the approval from eCampus.com and a third party vendor. The returned item must physically receive in the warehouse of the vendor within 14 days of the return authorization issue date.
    • All returns, except DOA units need to be in the factory sealed.
    • DOA (Dead on Arrival) units, customers must contact Lenovo Customer Care directly. A DOA unit has one of the following characteristics upon the initial opening of the packaging:
      • System won’t power on
      • System won’t stay on
      • System turns on with a black or blue screen
      • Cracked screen
      • Cracked chassis
    • Performance issues – any other performance issue outside DOAs, customer must contact Lenovo Customer Care directly. All Lenovo laptops we offer have at least 1 year warranty.
      • Products with performance issues are NOT returnable to eCampus.com.
  • Microsoft Surface
    • All returns must gain ‘Return Authorizations’ from eCampus.com and a third party vendor prior to returning the items/ issue a refund to customers.
    • Return Authorizations are valid for 14 days after the approval from eCampus.com and a third party vendor. The returned item must physically receive in the warehouse of the vendor within 14 days of the return authorization issue date.
    • Performance issues – any other performance issue outside DOAs, customers must contact Microsoft Surface Customer Care directly.
      • Products with performance issues are NOT returnable to eCampus.com.
  • Microsoft Office Home & Student Software
    • Not eligible for a return.

Service Contact Information

Dell Customer Care Service:

Lenovo Customer Care Service:

Microsoft Surface:

Can I use financial aid/sponsorship awards for textbooks and laptops on the Online Bookstore?
When checking out, you will have access to the aid that has been awarded to you.  Select that option for your payment method and utilize those funds for your purchases.  Any remaining funds can also be used in the Campus Store for supplies, excluding Spiritwear.  For any questions or issues regarding financial aid funds shown in your Online Bookstore, please contact the Campus Store for assistance at (734) 384-4140.

Where can I purchase supplies that I might need?
Supplies are available in the Campus Store during our open hours or on the website link below.

https://bookstore.monroeccc.edu/

What number do I call if I have questions?
Call eCampus customer service at (859) 209-6958 between 8:30 a.m. and 6 p.m. Monday – Friday or the MCCC Campus Store at (734) 384-4140 between 8:00 a.m. and 4:30 p.m. Monday – Friday.

Contact Information

Campus Store

Contact

Building / Office IconA-141
Phone Icon (734) 384-4140

Hours

Fall/Winter Hours
Monday - Friday: 8 a.m. - 4:30 p.m.