Monroe County Community College's Office of Workforce Development will be offering nine unique non-credit training sessions and courses in February and March. The classes are created with area businesses and industry in mind and provide an opportunity for individuals who are looking to add new professional skills and knowledge. These sessions will all be presented using the Zoom format.
Power Hour: Understanding Myself and My Biases will be offered free on February 3, from noon – 1 p.m. During this workshop participants will learn to self-evaluate to understand and control bias, so it does not impact interactions nor decision making. This free, one-hour training offers a window into the full course. To effectively support diversity in our daily lives, we must understand and confront our own unconscious biases.
Motivational Interviewing in the Workplace: An Overview for Leadership Team will be offered February 5, from 9 – 11 a.m. This training provides important tools for leaders to understand, motivate, and improve workplace culture with Motivational Interviewing (MI). By providing leaders with engaging, interactive and current training that is geared toward the modern workplace and addresses all facets of sexual harassment, employers will be able to improve their organizational culture, reduce conflict, and increase the satisfaction of your employees. The cost for this workshop is $29.
Conflict Resolution will be offered on February 17 and 18, from 1 - 3 p.m. This training will focus on the fundamentals of conflict resolution and negotiation skills to enhance the interaction held between two individuals to address issues, review and resolve. Participants will review presentations and take part in role-play/real-life scenarios to gain the knowledge and confidence to keep a positive relationship and a productive personal or business arrangement moving forward. The cost for this workshop is $59.
Returning to Work After a Crisis: Lessons Learned and How to Apply Them will be offered February 18, from 9 – 11 a.m. This course presents research-driven processes and steps that have been proven effective for organizations resuming operations after a business disruption due to traumatic events. Through presentation, discussion, and small group exercises, this training provides a defined ‘person-centered’ approach for how to bring back staff safely and efficiently. The processes discussed can be applied to any industry and any size organization. The cost of this course is $29.
Project Management Professional (PMP) Certification Exam Prep will be held on Tuesdays and Thursdays, March 2 – 30, from 1 – 5 p.m. This intensive exam preparation course will provide participants with the knowledge needed to pass the Project Management Institute’s (PMI’s) Project Management Professional (PMP) examination. Test-taking tips, study strategies and review of critical materials that will directly assist participants in passing the PMP exam will be provided. The course will be delivered through a live online portal and will learn about project management through the live instruction, read about it through the current Project Management Body of Knowledge Guide (included) and perform aspects of it through assignments between classes. The course will conclude with a sample exam. The cost of this course is $599.
Power Hour: Sales and Customer Relationships will be offered for free on March 3, from noon – 1 p.m. This discussion will provide an overview of the full Sales and Customer Relationships course being offered March 23, 24, 30 and 31, including the sales process, tools in which to seal the deal and ways to enhance customer relationships once the deal is complete.
How to Identify and Manage Trauma: Best Practices for the Workplace will be offered March 4, from 9 – 11 a.m. This training is designed to present the basic elements of a crisis intervention model in the workplace. This course prepares participants to understand a wide range of crisis intervention services including pre- and post-incident crisis education, significant other support services, on-scene support services, crisis intervention for individuals, demobilizations after large-scale traumatic incidents, small group de-fusing and group interventions known as Critical Incident Stress Debriefing (CISD). The cost for this course is $29.
Human Trafficking: Signs, Myths and Trends will be offered March 19, from 9 – 11 a.m. This training will help participants gain a better understanding of contemporary human trafficking and modern-day slavery. Attendees will learn terminology, the types of human trafficking and the scope of the problem, both domestically and globally. The course will also coverthe physical, emotional, psychological, and trauma experienced by victims and the methods used to recruit and control them. Participants will learn the signs of potential human trafficking behaviors, basic assessment strategies and tools, and the roles that entities such as government, the media, public-facing employees, and culture play in this complex issue. The cost for this course is $22.
Sales and Customer Relationships will be offered on Tuesdays and Wednesdays, March 23, 24, 30 and 31, from 1 – 3 p.m. The course will provide participants the background on the basic sales process, tools in which to seal the deal and ways to enhance the customer relationships once the deal is complete. Participants will become more confident, learn additional information about effective sales as well as enhancing their trust and relationship with the existing client to enhance further business. The cost for the course is $119.
Early registration is recommended as these workshops will likely fill up quickly. To register please call 734-384-4229 or email firstname.lastname@example.org. For more information about any of these courses and workshops or upcoming sessions in February and March, please email email@example.com.
About Monroe County Community College
Founded in 1964, Monroe County Community College is a public, two-year institution supported by tax monies from Monroe County, educational funds from the State of Michigan and student tuition.
The college’s mission is to enrich and transform lives by providing opportunities and excellence in higher education. The Main Campus is located at 1555 South Raisinville Road, Monroe, Mich., 48161, with easy access to Toledo and Detroit. The Whitman Center is located at 7777 Lewis Ave., Temperance, Mich., 48182, near the Ohio-Michigan Border. Detailed information about MCCC is available at www.monroeccc.edu.